Delivery

On receipt of your order and payment, delivery will be made within 7 working days subject to availability. Should we be out of stock of a particular item, we will do our utmost to contact you, but if we are unable to do so, we will make an appropriate substitution. The last order day before Christmas 2006 is Wednesday 2oth December. Anything ordered after that will be delivered after January 2nd 2007.

We aim to provide the best possible level of customer service available. We researched thoroughly what Internet Shoppers were most concerned about with buying online. One factor was delivery. What happens if I am not in to receive my wine?.....Well we realise you cannot wait in 8am to 5pm Monday to Friday in case your wine is delivered, so to overcome this we will telephone all registered shoppers who provide a contact telephone number, and arrange a convenient time for the goods to be delivered.

As we endeavour to play our part in helping the environment, we are offering registered members the opportunity to recycle their empty used cardboard cartons.

Simply collect 5 or more cartons, and when you place your next order, at the checkout scroll down the box to state how many you are sending back. They will be collected free of charge when your order is delivered. We will then recycle them for you. We do not make a special journey to collect empty cardboard cartons.

If you would like any help or advice please ring our Sales team on 0845 456 5313, or email sales@winesnaturally.com